The HelpWire roadmap provides an overview of upcoming features and improvements, offering insight into our development priorities and the future direction of the product.
Coming Soon
Timelines and feature details are subject to change as we refine priorities and incorporate user feedback.
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Enhanced Access Management
Define operator roles with customizable access and permissions.
ETA: Early Q1 2026
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Unattended Remote Access (Linux)
Enable persistent access to Linux devices without requiring approval at the remote end.
ETA: Q1 2026
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Paid Subscription Plans
Introduce subscription plans for professional users, supporting ongoing feature development while keeping HelpWire accessible for personal use.
ETA: Q3 2026
Future Features (TBA)
Features under consideration or in development. The list reflects approximate priority and does not represent all mid- or long-term plans.
- • Mobile Apps (Android & iOS) — Remote access and screen sharing from mobile devices.
- • Multi-Session Support — Manage multiple simultaneous remote connections at once.
- • Unified Desktop Operator App — Add team and client management directly to the desktop operator application.
- • Audio Support — Stream system audio alongside the remote screen.
- • Short Connection Links — Share compact, phone-friendly URLs that are easy to type or communicate verbally.
- • Extended Connection Methods — Start remote sessions via email, tokens, or a support portal.
- • Enterprise Features — Advanced capabilities such as custom branding, custom domains, SSO login, and self-hosted deployment.
Recently Released Features
The latest improvements and features added to HelpWire.
2025
- ✔️ Two-factor authentication (2FA) — Enable OTP-based two-factor authentication for enhanced account security. (November 2025)
- ✔️ Improved Client Directory — Organize clients into groups for easier management. (October 2025)
- ✔️ Company Ownership Transfer — Safely transfer company ownership to another team member. (September 2025)
- ✔️ Client App Background Updates — Automatic background updates for remote clients. (July 2025)
- ✔️ Log in as Admin (Operator App) — Access elevated privileges on Windows. (July 2025)
- ✔️ Unattended Remote Access (macOS) — Persistent access without manual confirmation. (February 2025)
- ✔️ Linux Client App — Remote control for Linux endpoints. (February 2025)
- ✔️ Web Alerts — Real-time alerts for client messages and status updates. (January 2025)
2024
- ✔️ Unattended Remote Access (Windows) — Persistent access without manual confirmation. (December 2024)
- ✔️ Linux Operator App — Native remote control for Linux administrators. (September 2024)
- ✔️ Quick Support — Start instant remote sessions without requiring an account. (April 2024)
- ✔️ Team Management Features — Invite and manage multiple operators. (March 2024)