Connecting to remote clients

Establish secure connections with your remote clients. Fill out the client’s profile and add any important notes about their case. Send a personal link to your client so they can download and run the dedicated HelpWire Client app. Upon the client’s approval, connect to the client’s workstation and control it remotely with the HelpWire Operator app. Read the articles below to learn more.

Add a new client

Read the article

Share the client app link

Read the article

Request remote access

Read the article

Connect remotely

Read the article

Disconnect from the client

Read the article