Uninstalling the HelpWire Operator app on Windows
To uninstall the HelpWire Operator app on your Windows computer, take the following steps:
-
Click Start
and choose Settings
> Apps > Apps & features.
-
Find HelpWire and choose Uninstall.
-
Confirm the action and follow the directions on the screen to finish the uninstallation process.
Alternatively, you can uninstall the HelpWire Operator app from the Control Panel. To do this:
-
Type Control Panel in the taskbar’s search field and choose it from the results.
-
Choose Programs > Programs and Features.
-
Right-click HelpWire and select Uninstall. Follow the directions on the screen to finish the uninstallation process.
Note:
If your HelpWire app has been downloaded from the official HelpWire website instead of your online HelpWire account, then it won’t be displayed in the Apps & features list on your Windows PC and therefore doesn't require a regular uninstallation process. Simply move the downloaded app file to Recycle Bin, and then empty it to remove all traces of the app from your computer.
Uninstalling the HelpWire Operator app on macOS
To uninstall the HelpWire Operator app on your macOS computer, take the following steps:
- Open the Finder by clicking the icon
in the Dock.
- In the sidebar, select Applications and find the HelpWire Operator app.
![Finding the HelpWire Operator app in Applications on macOS Finding the HelpWire Operator app in Applications on macOS](https://kb.helpwire.app/wp-content/uploads/2024/06/applications.png)
- Move the app to the Bin using one of the following methods:
- • Drag the app to the Bin.
- • Choose File > Move to Bin from the menu bar after you select the app.
- • Select the app and press Command+Delete on your keyboard.
![Uninstalling HelpWire Operator on macOS Uninstalling HelpWire Operator on macOS](https://kb.helpwire.app/wp-content/uploads/2024/06/move_to_bin.png)
Note:
You may be asked to enter the username and password of an administrator account on your Mac to confirm the action.
- After moving the app to the Bin, choose Finder > Empty Bin to delete the app.
Note:
If you haven’t moved the HelpWire app to the Applications folder, simply move the downloaded DMG file to the Bin and empty it to remove all app traces from your computer.