HelpWire Client Application – Tutorial

The HelpWire Client app is one of the two components required to establish a remote access session between computers using HelpWire. The Operator app is installed on the computer that controls the session, while the Client app is used on the computer being remotely controlled.

There is no universal link for the HelpWire Client app. Each application is uniquely generated for each specific client by the Operator through their Web Portal (or HelpWire Quick Connect app) and sent directly to the client via their preferred communication channel.

Below, you can find answers to the most common questions and use cases for the HelpWire Client app, covered in this tutorial category: