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Copy the link and send it to your client via any preferred messaging app, email, or helpdesk system.
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Ask the client to follow the link. By following it, the download of the HelpWire Client application will be initiated on a client’s computer. You can read in detail about the HelpWire Client app and its functionality in the dedicated section of this User Guide.
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Now your client can start the app on their workstation.
Note:
After you have sent the personal link to your client, you will be able to see which step the client is at while they are performing actions on their computer.
