Getting started with HelpWire Client

The client can download the HelpWire Client app by following the link they have received from the Operator.

The download starts automatically once the client follows the link.

Downloading the HelpWire Client application

When downloaded, the client should double-click the downloaded file to open the application.

Upon opening the app, the client’s workstation gets identified on the Operator’s side and is ready to receive the access request.

The client’s remote screen icon appears in Operator’s HelpWire web account
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