Updated on December 24, 2025• The HelpWire Client app for macOS 15+ now uses the ScreenCaptureKit framework for high-performance frame capture of ...
Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS.Upon your client’s ...
You need to install the HelpWire Operator application on your computer in order to establish connections with your remote clients.Download the app ...
The following are the items offered on the application's main menu:
With a registered HelpWire account, you will be able to create client profiles, save communication history, connect to your clients’ workstations remotely, ...
The HelpWire roadmap provides an overview of upcoming features and improvements, offering insight into our development priorities and the future direction of ...
If you would like to unlock the advanced client and company management features, register a free HelpWire account. Find out how to create ...
After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation and be ...
As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed on the ...