Updated on September 04, 2025• Redesigned HelpWire Web Portal UI.
Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS.Upon your client’s ...
You need to install the HelpWire Operator application on your computer in order to establish connections with your remote clients.Download the app ...
The following are the items offered on the application main menu:
With a registered HelpWire account, you will be able to create client profiles, save communication history, connect to your clients’ workstations remotely, ...
HelpWire is a free remote support solution that allows tech support agents to get fast and secure remote access to their clients’ ...
After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation and be ...
As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed on the ...