Search result(s) for: “remote access”

Request remote access

As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed on the ...

Connect remotely

After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation and be ...

Granting permissions on macOS

To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record the client’s ...

HelpWire Client Application

A personal client app link that the client receives from their Operator allows the client to download the HelpWire Client application. It ...

Roadmap

HelpWire is a remote desktop service for technical support made for you and your clients. Our goal is to develop HelpWire into a ...