As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed on the ...
Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS.Upon your client’s ...
To transfer a file to your client’s computer, do as follows:• Right-click the file you’d like to transfer and select Copy from ...
After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation and be ...
To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record the client’s ...
A personal client app link that the client receives from their Operator allows the client to download the HelpWire Client application. It ...
HelpWire is a remote desktop service for technical support made for you and your clients. Our goal is to develop HelpWire into a ...
HelpWire is a free remote support solution that allows tech support agents to get fast and secure remote access to their clients’ ...