Search result(s) for: “operator application”

Access remote workstations with admin privileges

Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS.Upon your client’s ...

What's new

Updated on January 22, 2025• Added the possibility to enable push, flashing, and sound notifications about app events in the HelpWire account ...

Granting permissions on macOS

To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record the client’s ...

Roadmap

HelpWire is a remote desktop service for remote access and remote assistance. Our goal is to develop HelpWire into a comprehensive platform for ...

Getting started. Establishing a quick support session.

HelpWire is a free remote support solution that allows tech support agents to get fast and secure remote access to their clients’ ...

Request remote access

As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed on the ...