A personal client app link that the client receives from their Operator allows the client to download the HelpWire Client application. It ...
Once the client issue has been resolved, you can end your remote support session and disconnect from the client by either clicking ...
Once you add a new client, HelpWire creates a unique client app link.
Updated on October 30, 2024• Fixed occasional issues with the hotkeys involving the Cmd key not working correctly on remote computers.• Fixed ...
To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record the client’s ...
HelpWire is a remote desktop service for remote access and remote assistance. Our goal is to develop HelpWire into a comprehensive platform for ...
Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS.Upon your client’s ...
You need to install the HelpWire Operator application on your computer in order to establish connections with your remote clients.Download the app ...