To edit your company information, click the company name under your profile picture and use the button Edit Company Info …
To remove a client profile, take the following steps: Select the required client from the My Clients or All …
To edit the information previously saved in the client’s profile, do the following: Select the required client from the My …
The information about the remote clients you’ve been working with is saved in the My Clients and All sections in …
Once the client issue has been resolved, you can end your remote support session and disconnect from the client by …
After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation …
As soon as the client starts the HelpWire application, the information about their operating system and system type is displayed …
Once you add a new client, HelpWire creates a unique client app link. Copy the link and send it to …
Click the Add New Client button under your profile picture. The newly added client will be automatically assigned with a …