To be able to connect to a remote client’s workstation, the Operator should download and install the HelpWire Operator application. The application is ...
A personal client app link that the client receives from their Operator allows the client to download the HelpWire Client application. It ...
With a registered HelpWire account, you will be able to create client profiles, save communication history, connect to your clients’ workstations remotely, ...
Once the client issue has been resolved, you can end your remote support session and disconnect from the client by either clicking ...
To connect to a remote client, you need to have the HelpWire Operator application installed and launched on your computer. Read about ...