You need to install the HelpWire Operator application on your computer in order to establish connections with your remote clients.Download the app ...
The following are the items offered on the application main menu:
To uninstall the HelpWire Operator app from your macOS computer, take the following steps:Open the Finder by clicking the icon in the ...
The HelpWire Operator application is currently available for macOS, Windows, and Linux.
With a registered HelpWire account, you will be able to create client profiles, save communication history, connect to your clients’ workstations remotely, ...
Once the client issue has been resolved, you can end your remote support session and disconnect from the client by either clicking ...
After your client approves the remote connection, click Connect on the client’s screen icon to establish connection to their workstation and be ...
Log files contain a log of all application events. Using a log file, it’s easy to check whether any errors occurred during ...