The client can download the HelpWire Client app by following the link they have received from the Operator.The download starts automatically once ...
Once the client issue has been resolved, you can end your remote support session and disconnect from the client by either clicking ...
Once you add a new client, HelpWire creates a unique client app link.
Updated on December 19, 2024• HelpWire now offers Unattended Remote Access. Сurrently available in HelpWire for Windows in beta mode.
Log files contain a log of all application events. Using a log file, it’s easy to check whether any errors occurred during ...
To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record the client’s ...
The HepWire Client application is available for macOS, Windows, and Linux.