Install the HelpWire Operator app

Installation on Windows You need to install the HelpWire Operator application on your computer in order to establish connections with …

HelpWire Operator app menu

The following are the items offered on the application main menu: – the name of the client’s workstation. If more …

Remote connection options

          Original Size – display the image from the remote client screen in its original size. Fit …

Supported operating systems

The HelpWire Operator application is currently available for macOS, Windows, and Linux. Windows macOS Linux Windows 7 and later macOS …

Uninstall HelpWire Operator

Uninstall the HelpWire Operator app from Windows To uninstall the HelpWire Operator app from your Windows computer, take the following …

Join a company as an Operator

The Company Owner can invite others to join their team on HelpWire as Operators. The invitee will receive an email …

Switch company

If a Company Owner or an Operator participates in several teams at a time, they can switch the companies in …

Remove Operators

To remove an Operator: Click the company name under your (Owner) profile picture; Hover over the Operator’s profile on the …

Invite Operators

The Company Owner can invite new Operators to their team. Click the company name under your profile picture to open …