To begin, download a compressed file containing the HelpWire Client app by following the link you received from your supporting …
To open the HelpWire Client app settings, the client should click the “Settings” icon at the top right of their …
To connect to a client’s Mac computer during a remote support session, the Operator needs to be allowed to record …
When the Operator initiates a remote connection to a client’s Linux workstation that uses Wayland, the client is prompted to …
The HepWire Client application is available for macOS, Windows, and Linux. Windows macOS Linux Windows 7 and later macOS Big …
The client can revoke the remote access permission and disconnect the Operator from their workstation anytime by clicking the Revoke …
While waiting for the Operator to send an access request, the client can communicate with the Operator via the built-in …
The client can download the HelpWire Client app by following the link they have received from the Operator. The download …
HelpWire allows you to provide unattended remote support and maintain your clients’ workstations whenever required, even when the clients are …
Available in HelpWire Operator 2.1.70.9+ for Windows and HelpWire Operator 2.1.176.16+ for macOS when connecting to clients with Windows OS. …